Bek Air flights canceled until Jan 24
Photo: Kazpravda.kz/Adilbek Tauekelov
Bek Air flights were canceled until January 24. Refunds to passengers are not carried out temporarily, Kazpravda.kz reports.
“Dear passengers, we inform you about the cancellation of flights scheduled before January 24, 2020 (inclusive). In order to make a full refund of tickets, please contact the place of purchase of tickets. If tickets were purchased on the airline’s website, you must request a refund by e-mail firstname.lastname@example.org. At the moment, due to technical difficulties, a refund is not possible, but all the refund obligations will be fulfilled,” the company said.
On December 27, 2019, a Bek Air plane with 95 passengers on board crashed outside the airport in the Almaty region. Death of 12 people was officially confirmed.